Quality and Care 2017-10-11T06:52:53+00:00

quality & care

Congratulations on your purchase of marlanteak outdoor furniture. We trust it will provide you with many years of exceptional comfort and service. Take a few moments to read through the relevant sections of these care instructions to find out how you can maximise the lifespan of your investment and keep it looking great for generations to come.

Please also feel free to download a copy of the maintenance guide: either as individual care sheets per section below, or the entire maintenance guide to keep for yourself.

Brands:

CLASSIC TEAK, TRIBU, KINGS QUEENS & GENERALS, GLOSTER

Ranges:

Pure, Natal Teak, Forum, Casual, KQ&G, Square, Vieques

The durability of high quality teak, combined with its aesthetic properties, make it the ideal timber for outdoor use.

Due to teak’s characteristics, particularly its high natural oil content, your furniture does not require any special treatment or oiling to protect it or extend its lifespan. Small surface cracks may appear which are due to the changes in seasons and the wood releasing or drawing in moisture from the atmosphere. They will not affect the strength or durability of the furniture. However, there are basic care guidelines you are advised to follow to ensure your teak furniture always looks its best.

Colouring and weathering of teak:

As teak is a natural product, you will find variations in the colour and tone when your furniture is new.

On exposure to sunlight, colour variations steadily even out and your furniture will eventually weather to an elegant silvery grey. To maintain this colour we recommend that your furniture is hosed down or wiped with a damp cloth on a regular basis. This prevents dust and pollution from penetrating deep into the grain and over time turning the wood a duller, darker grey rather than the beautiful silver colour for which it is well-known.

Combining this regular maintenance with a thorough clean two to three times a year should keep your furniture looking its best.

Cleaning:

A soft-bristled brush and a mild soap, such as shavings from a bar of green Sunlight soap, diluted in warm water, is recommended for cleaning your furniture.

Do not use any harsh detergents such as dishwashing liquid.

The item of furniture should be wet first before cleaning. Give it a gentle scrub, with the grain. Be careful not to scrub too hard as this can remove soft grain from the timber. If your furniture is particularly dirty, clean it gently a number of times rather than scrubbing it vigorously.

marlanteak also offers specialist teak cleaning products, as well as a cleaning service (see below). Please feel free to contact us should you need any information with regards to cleaning your furniture.

Treatment of stains:

New or un-weathered teak is more susceptible to staining.

Watermarks are easily dealt with: Simply wet the tables thoroughly, wipe off excess water and the marks should disappear when the table dries.

Stains caused by spills from wine, salad dressing, marinades, etc. should be removed with hot soapy water as soon as possible – always wet the whole table/item of furniture first. Once the item has dried, remaining marks can be lightly sanded with fine sandpaper (always sand with the grain).

You will find that marks are eventually bleached out by the sun and the weathering process. Once weathered, your furniture will also become less susceptible to staining.

Position of the furniture:

Despite its durability, full exposure to harsh sun, all day, will take its toll on your furniture.

The ideal position for your teak furniture is in an area which is exposed to either morning or afternoon sun.

If your furniture is not directly exposed to sun (e.g. on a covered veranda) it will not weather. As a result of this, your furniture is more susceptible to staining. To protect your table, you can use a cloth and/or coasters and wipe down your table as marks occur. An alternative solution is to oil your furniture. Envirotouch oils will protect your furniture against stains and marks; however it will also darken the colour of the timber. See more information on oiling below.

Oiling:

Due to the high oil content of marlanteak furniture we do not recommend oiling, except where furniture is on a covered veranda or is exposed to very little weather.

Oiling is high maintenance and because of the harsh South African sun, has to be repeated regularly. However, if for cosmetic reasons (i.e. you prefer the honey brown colour of oiled timber) or you are concerned about stains we recommend the use of Envirotouch oils.

marlanteak can supply these oils and all oiling instructions.

There are a number of important points to remember if you choose to oil your furniture:

  • Weathered furniture cannot be oiled
  • Once furniture has been oiled, it needs to be re-oiled regularly. This involves cleaning and preparing the timber prior to re-oiling.

Please feel free to contact our office if you need any further information with regards to oiling.

Folding Chairs:

The bolts on folding chairs should be checked and tightened as necessary.

Care should be taken not to over-tighten bolts and to tighten bolts evenly from both sides. This should ensure that bolts do not come loose and place strain on other parts of the chair.

Cleaning and maintenance service:

marlanteak offers a cleaning and maintenance service for teak outdoor furniture purchased from us.

Should you require this service you are advised to contact us well in advance as availability is dependent on our delivery schedule.

We are unable to offer cleaning services during the months of October, November and December.

download this section of maintenance and care 

Brands:

KETTAL, RAUSCH, GLOSTER, TRIBU

Ranges:

Maia, Zig-Zag, Vieques, Havana, Mood, Palm Beach, Eden Roc, Cubic Bay, Beach Club and Cocoa Beach

Care:

The synthetic fibres, such as Hularo and Raucord and the Porotex Mesh are specifically designed for outdoor use.

These fibres are weatherproof and extremely durable. The material is also resistant to UV rays, salt and chlorine water, as well as body lotions and stains. Although the weave may soften slightly in direct sunlight, this will not result in any damage to the furniture or the fibre, and it will simply contract again when it cools. The weave requires no special treatment other than an occasional clean with soapy water, as required.

In the Kettal Maia, Zig-Zag, Vieques and Bitta range, the only maintenance required for the synthetic fibre and the Porotex mesh is an annual clean to get rid of dust and environmental debris (oils, damp) that can be trapped in the mesh or braiding. Wipe it gently with a soft sponge and rinse with water. Rinsing the synthetic fiber with pressurized water provides better results.

Tricord: Tricord is a composite material used in the Tribu mood range. It is a unique combination of nautical fibres and plastic. The inside consists of unbreakable polyester that gives it strength and stability. The outside is a combination of nautical fibres that give the material a natural feel and appearance. Clean with water and a clear (uncoloured) non-caustic fluid detergent. Allow detergent time to act. Rinse abundantly with water. The drying might take a while on non-sunny days. Tricord is fully recyclable.

It is advisable to clean the synthetic fiber before storing it for the winter and at the beginning of its season of regular use.

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Brands:

TRIBU, KETTAL

Ranges:

Neutra, X-tend table, Mystral and Landscape

Care:

Glass tops are made of first class European manufactured glass and resists extreme changes in temperature.

All glass tops are tempered according to the British standard for safety glass.

Rinse regularly with clean water or dishwashing detergent and dry immediately with a micro-fibre cloth to avoid any water stains on the surface.

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Brands:

TRIBU

Ranges:

Pure, Picass, Forum

Care:

Ceramic is the ideal material for tabletops.

It is extremely resistant to staining, frost, UV Rays and high temperatures.

Ceramic can very easily be cleaned with soap and water.

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Brands:

TRIBU, GLOSTER

Ranges:

Natal Light, Neutra, Mystral, Asta

Care:

The Batyline© mesh used in the Neutra and Natal Light ranges is an extremely durable and high quality material.

Batyline© is a French made material consisting of a polyester fiber covered by a coating of PVC making it nearly impossible to tear. It is 100% synthetic, resistant to rot, mildew and UV radiation. Sagging is minimal as it has a maximum stretch of 3% and a “memory” – it will slowly stretch back to its original shape after it has been used. Batyline© is very easy to maintain and can easily be cleaned with soap and water.

Textilene: The textilene sling consist of a coated polyester weave, like Batyline.
Simply clean with soap and water and rinse thoroughly with water. Do not use salt or chlorinated products because they may attack the hardware used to secure the straps.

Sling: Gloster’s Textilene woven vinyls are resistant to fading, mildew and wear & tear under even the most severe weather conditions. Sling requires only occasional cleaning with a non-foaming cleaner like Gloster Sling & Woven Cleaner to keep it looking as good as new.

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Brands:

TRIBU, GLOSTER

Ranges:

Natal Teak, Natal Light, Mystral, Asta, Cloud, Kore

Care:

All the stainless steel used in Tribu’s Natal ranges is 316 and electropolished and the Mystral and Cloud collections are made of 304L Stainless Steel.

316 is the highest grade of stainless steel, making it extremely strong and corrosion resistant. The electropolish finish has proven to prolong the rust-free life of stainless steel when used in any environment, and as such, it is especially appropriate for use in coastal areas (especially areas known for high-wind, heavy salt air exposure and extreme conditions).

To keep your stainless steel furniture looking its best we recommend a regular clean (about once a month) with soapy water or specialist cleaning products available from marlanteak. Corrosive products, solvents, aggressive abrasives or metal brushes should never be used. Cleaning solutions containing chloride should also be avoided as they can cause surface rust and pitting.

Gloster manufactures using 304 grade stainless steel which is the industry standard for outdoor products. Before the furniture leaves their factory the welds are ground flush and the surface is polished with Scotchbrite, usually in the long direction of the legs or rails. This provides a smooth, resistant surface that is easy to clean and maintain.

 

All Gloster’s products include a Scotchbrite pad. If any brown spots appear on the stainless steel they can be easily cleaned by gently rubbing the surface of the steel, in the direction of the brushed finish, with the pad. If these deposits are allowed to build up, then it may be necessary to clean the product more thoroughly with specialist Stainless Steel cleaning products available from marlanteak, which cleans and restores the new look of stainless steel furniture and makes the surface repellent to both dirt and water.

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Brands:

TRIBU, GLOSTER

Ranges:

Natal light, Cloud

Care:

Lavagna: Each sheet of this beautiful natural stone is unique in colour and texture, making it an extremely sought-after material for both indoor and outdoor use.

The slate can be kept clean by simply wiping with a damp cloth. Tribu Slate Protector can be applied a couple of times a year to protect and enhance the colour of the slate. The slate is sensitive to acids so care should be taken to wipe up any spills of wine, vinegar, etc. as soon as they occur.

Quartz: Quartz as used on Gloster’s Cloud tables, offers the natural beauty of quartz with up to six times the strength and durability of granite. Approximately 93% of the material is comprised from natural quartz crystals, one of nature’s hardest materials. The quartz is combined with special resins and pigments to create a beautiful and strong surface that is highly scratch and impact resistant. Gloster quartz is also intrinsically nonporous, preventing unwelcome germs, bacteria and mildew. Gloster quartz does not require sealing, conditioning or polishing and can simply be wiped down with a damp cloth.

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Brands:

GLOSTER

Ranges:

Kore, Azore

Care:

High Pressure Laminate is a flat panel, based on thermosetting resins, homogeneously reinforced with wood based fibers and manufactured under high pressure and at high temperatures.

Gloster uses architectural grade of HPL (Trespa Meteon) for the Kore table tops. This grade of HPL is UV resistant and extremely weather resistant. Neither sun, rain nor moisture have any effect on the material’s surface or core. Table tops are not affected by moisture and are not susceptible to weathering, mould or rot. The smooth panel has a pore free surface structure ensuring that practically no dirt accumulates and the table can simply be wiped down with a damp cloth. Whatever the colour of the surface however the edge of the table top is always black.

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Our cushions are not only comfortable but are made to last.

Tailored to fit each item of furniture perfectly, they feature removable covers made from durable 100% solution dyed all-weather acrylic fabric, which is both mould and mildew resistant.

All the ranges of outdoor fabric we use are Teflon-coated for maximum weather and stain resistance and are guaranteed against fading for 3 years.

The easiest way to keep your cushions clean is to wipe them down with a damp cloth on a regular basis. Cushions can be spot washed by sponging briskly with a solution of natural soap in lukewarm water. For stubborn stains or suntan lotion, use fabric spot remover.

Covers can be removed and machine washed at 40C, but DO NOT TUMBLE DRY. Iron at a low heat.

Before placing your cushions on your teak furniture for the first time, wipe your furniture down to prevent teak dust marking the cushions.

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All items from the Classic Teak range are guaranteed for five years, whereas all Kettal, Tribu , Gloster, Rausch and Roda furniture is guaranteed for two years against defects/manufacturing faults. Please keep your invoice for guarantee purposes.

We will happily repair or, if necessary, replace items under guarantee. Defective items need to be returned to our head office in Cape Town for the necessary repairs to be effected. All transport cost are the client’s responsibility. Where items have been damaged due to misuse, negligence or other causes, such as wind damage, repairs will be charged for.

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